Receptionist Duties

Receptionists are at the front line of an organisation and play a vital role presenting the public face of an organisation. As well as learning how to deal with the visitors and calls, you’ll find out about the various administration tasks and workplace communication. You’ll discover everything you need to know to start on an interesting and varied career as a receptionist.

This is a NZQA approved course.

Order of Studies

SUBJECTS:
1. Liaison with Clients and Business Contacts
2. Reception Duties and Maintenance
3. Applying for a Receptionist Position
4. Operating Telephone and Switchboard Equipment
5. Incoming and Outgoing Mail
6. Storage and Retrieval of Documents
7. Travel and Meeting Arrangements
8. Time Management Principles Study Period
9. Business Documents
10. Petty Cash
11. Cash Journals
12. Bank Reconciliation Statements

Requirements

Course Number:	4E
Prerequisites:	Open entry
Assessments:	12 lessons / 12 assignments
Duration:	This course must be completed within 24 months. 24 Months = 5 hours a week study 12 Months = 9 hours a week study
Level:	Level 2
	Stotts Cengage Education is registered as a private training establishment by the New Zealand Qualifications Authority (NZQA) under the provisions of the Education Act 1989 and its subsequent amendments. This course has NZQA local approval, which indicates it has been quality assessed by NZQA and industry. This course has no National Qualifications Framework accreditation and no credits will be reported to NZQA upon completion.

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Receptionist Duties

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Everyday Psychology

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